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Can I cancel an order once it has been placed?
Can I cancel an order once it has been placed?
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Written by Bryson Liu
Updated over a week ago

In an effort to get shipments to our customers as quickly as possible, your order can be cancelled or modified before 3pm MST on the same business day as it was placed. To change an order, please contact our Customer Relations team immediately at 1-800-648-1477. They will do everything possible to assist you.

Please note: A package intercept fee may be assessed if you need to change a shipping address after an order has shipped.

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